FAQs

Frequent questions

How does personalization work?

Customers can choose the combination of pattern, fabric and color of the trousers they prefer.
Once the order is received, the trousers will be handmade by our seamstresses in our Laboratory in Padua, Italy.


How does our Waist Comfort Band technology works?

Our patented WCB belt is integrated into all configurable GTA trousers.
It is a belt that makes the trousers extremely comfortable at the waist, giving extreme comfort to the wearer. You can have WCB on all fabrics, not just fabrics that are already stretchy, such as wool or cotton. Try it to believe.


Payment methods

You can pay by credit card or through Paypal.


How can I request a copy of my invoice?

ou will be able to request an invoice within 30 days of your purchase. To request it send an email to: support@gtamoda.com entering:


  • First Name
  • Last Name
  • Mail
  • Billing address
  • VAT Number


Delivery and returns

Shipping

We strive to pack the configured trousers by the Customers within 10 working days. It is a handmade job that requires a lot of care and attention but, in any case, we will not exceed 30 days from the day the Customer receives the Order Confirmation notice.

Stock items are shipped within 5-8 business days.
For more information please read Terms and Conditions.


Returns

The Customer has theright to return within 14 days of receipt of the goods.

In order to exercisethe right of withdrawal, we ask the Customer to inform us by e-mail at  support@gtamoda.com. Shipping is the responsibility of the Customer.
To receive a return, items must be in their original condition and retain all labels.

For more information please read Terms and Conditions.